Our standard turnaround time, for most items, is 5-7 business days.  Custom signage, corporate orders and larger quantity orders may require up to two weeks or longer, depending on the scope of the project.

Turnaround time begins once all order details and required information have been received. If a proof is required, production begins after proof approval.

Turnaround times do not include shipping or delivery time. If you need your order by a specific date, please contact us before placing your order to confirm availability.

Rush processing may be available for orders that need to be completed outside our standard turnaround time. Availability depends on our current production schedule, the type of product, quantity and request completion date.

Additional rush fees will apply. Please contact us before placing your order to confirm that your requested timeline can be accommodated.

Proofs are provided for custom projects and corporate orders that require design approval before production.

Proofs are not provided for standard products ordered directly from our website. Your item will be created using the design, wording, personalization details and options submitted with your order. Please review all information carefully before completing your purchase.

Because many of our products are made to order or personalized, all sales are final unless an item arrives damaged or defective.

If you receive a damaged or defective item, please contact us within 3 days of delivery, and include photos of the item and shipping packaging. Please retain the original packaging while your claim is being reviewed.

Yes. Products that offer personalization will include the available options directly on the product page. Please enter names, dates, wording, and other requested information exactly as you would like it to appear on your finished product.

Please carefully review all names, dates, spelling, capitalization, and other personalization details before submitting your order. Your item will be produced using the information provided at checkout.

If you notice an error after placing your order, please contact us as soon as possible. We will make every effort to help, but changes cannot be guaranteed once production has begun.

E. Renee Davis Design creates custom and personalized gifts, wedding and event signage and decor, corporate gifts, laser engraved products, UV printed products and items created for special occasions and life’s meaningful moments.

If you are interested in a design or product that is not currently offered on our website, please submit our Custom Inquiry Form. Include as much information as possible, such as the type of item, quantity, colors, wording, desired completion date and any inspiration or reference images.

We create custom signage and decor for weddings, celebrations and special events. Offerings may include welcome signs, seating charts, bar signs, guestbook signs, memory signs, table numbers, place-setting names, drink stirrers, cake toppers, and other coordinating event details.

If you have something specific in mind, please submit our Custom Inquiry Form with your event details and ideas.

Yes. Custom event projects can be designed to coordinate with your event colors, style and overall aesthetic. Available materials, colors, fonts and design options will vary depending on the products selected.

Please include your color palette, theme, inspiration images, and other relevant details when submitting your .Custom Inquiry Form

Yes. We welcome corporate, business, organization and larger quantity orders. We can create branded gifts, recognition items, event products and other customized pieces for businesses and organizations.

Pricing and production time will vary based on the product, quantity, personalization, and scope of the project. Please submit our Custom Inquiry Form with your project details to request a quote.

Yes. Logos can be incorporated into many of our products. A high-resolution or vector logo file may be required to ensure the best results.

Additional design or artwork preparation fees may apply if the submitted artwork requires modification before it can be used.

Orders are typically shipped via USPS or UPS. Shipping time is separate from our production turnaround time.

Once your order ships, tracking information will be provided when available.

Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error, please contact us as soon as possible. Address changes cannot be guaranteed once an order has shipped. 

If a package is returned to us because of an incorrect or incomplete address, the customer will be responsible for any additional shipping charges required to resend the order.

Because computer and mobile screens display colors differently, the color of your finished product may vary slightly from what you see on your screen.

Natural materials, such as wood, will also vary in grain, knots, coloring and texture. These characteristics may affect how stain, engraving or printing appears. Handmade, engraved and printed products may have minor variations that make each finished item unique.